If you need to return your order for getting replacement / refund , we hope you see instructions below for how to return a package.
1 If you need to return your order for any reason, please contact us by email tell us why. We will do our very best to resolve any problem caused by us or our shipper.
2 Please make sure the item was originally purchased from r4ds-ds.com .please ensure the item wasn’t suffered damage by you.
3 In order to save the shipping fee and avoid customers clearance , we suggest you input the r4/r4i cards in a sample envelope .Ship out via AirMail or Register Air Mail .
a) If conditions permit, please print a partial eamils record . and highlight the order ID . Or prepare for a piece of paper .and write down your Order ID . The order ID is very important for us to deal with the items. Please - please – please write down the order ID .
b）Adition to R4 ds card /r4i dsi cards, do not insert any packaging, accessories or anything else . please attch the cards to the paper .
Enclose the pictures for your reference .........
Get the shipping address from customer service, please don't return your item to the shipping address on the front of the package .